cbajo's Privacy Policy
Your personal information is completely secure at cbajo. This policy clearly describes how we collect, use, and store information.
Last updated: January 2026. This privacy policy applies to all services on the cbajo platform.
1. Introduction
cbajo ("we", "our", "platform") is a trusted online gaming platform in Bangladesh. Protecting the privacy of our users is one of our highest priorities. This privacy policy ("policy") describes how cbajo collects your personal information, how that information is used, with whom and under what circumstances it may be shared, and what measures we take to protect your information.
By using our platform, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
This policy is a supplement to cbajo's Terms and Conditions and is considered an integral part of those terms.
2. What Information We Collect
We may collect the following types of information during registration and use of the cbajo platform:
2.1 Information You Provide Directly
When you create an account or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification — for users aged 21 or above only)
- Email address and contact information
- Password and security information (stored in encrypted form)
- Identity verification documents (national identity card or passport)
- Financial information — bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
2.2 Automatically Collected Information
When you use the cbajo platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type, language, and operating system
- Platform access times and session-related information
- Gaming activity and transaction history
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, information may sometimes be verified through trusted third-party service providers. In such cases, the interests of the user are always protected.
3. Use of Collected Information
cbajo uses your information only for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To provide slots, cricket betting, live casino, and other gaming services.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer support: To resolve your questions and issues.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Responsible gaming: To detect excessive gaming and ensure user protection.
- Communications: To send important service-related updates and notices.
- Age verification: To confirm that all users are at least 21 years of age.
We never sell your information to third parties or transfer it to any marketing company.
4. Sharing and Disclosure of Information
cbajo may disclose your personal information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers to operate our services — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and cloud infrastructure. All such providers are contractually bound to comply with cbajo's privacy standards and may use information only in accordance with cbajo's instructions and for specified purposes.
4.2 Legal Obligations
If disclosure of information is required by legal process, court order, or a request from a government regulatory authority, cbajo will comply with that directive. In such circumstances, we will make every effort to notify you in advance where possible.
4.3 Security and Fraud Prevention
Information necessary to detect and prevent fraud, money laundering, or other illegal activities may be shared with the relevant authorities.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new operating entity. However, this privacy policy will remain in effect in such cases and users will be notified in advance.
5. Cookies and Tracking Technologies
The cbajo platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
5.1 Cookies We Use
- Essential cookies: Necessary to ensure the basic functionality of the platform.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To understand user behavior and improve the platform.
- Security cookies: To verify authorized login sessions and prevent fraud.
5.2 Cookie Controls
It is possible to disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some features of the cbajo platform to not work properly.
6. Data Storage and Security Measures
cbajo has implemented industry-standard technical and procedural security measures to ensure the security of your personal information:
6.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption is used for all data transmission.
- Passwords and sensitive information are protected with strong encryption algorithms.
- Firewalls and intrusion detection systems are active.
- Regular security audits and vulnerability assessments are conducted.
6.2 Data Retention Period
Your personal information is retained only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal obligations. After account closure, certain information may be retained for a specified period to meet regulatory and legal requirements.
6.3 Response to Data Breaches
If a data breach occurs that could put your privacy at risk, cbajo will notify you as quickly as possible and take the necessary protective measures.
7. Your Rights and Controls
As a user of the cbajo platform, you have the following rights:
- Right to access: You may request a copy of the information cbajo holds about you at any time.
- Right to correction: If your information is incorrect or incomplete, you may contact us to have it corrected.
- Right to deletion: In certain circumstances you may request that your personal information be deleted, although some information may be required to be retained due to legal obligations.
- Right to object to processing: You have the right to object to the use of your information for specific purposes.
- Right to data portability: You may request your information in a structured, machine-readable format.
- Right to withdraw consent: For information processed on the basis of consent, you may withdraw that consent at any time.
To exercise these rights, please contact our support team. We will make every effort to respond to your request within a reasonable time.
8. Protection of Minors
cbajo strictly prohibits registration and use by anyone under the age of 21. We do not intentionally collect personal information from any minor. If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted.
If you believe that a minor has registered on the cbajo platform, please contact us immediately.
9. Changes to This Policy
cbajo may update this privacy policy from time to time. For any significant changes, we will publish a notice on the platform and/or notify you by email.
Continued use of the cbajo platform after any changes will indicate that you have accepted the terms of the updated policy. It is therefore recommended that you visit this page regularly.
The "Last updated" date at the top of this policy indicates the date of the most recent change.
10. International Data Transfers
To provide our services, your information may be processed or stored on servers located in other countries. In such cases, we ensure that the necessary protections for your information are in place in those countries and that the transfer is carried out under appropriate contractual provisions.
11. Contact Us
If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise your rights, please contact us in the following ways:
cbajo Support Team
We generally make every effort to reply to your email within business days. For urgent matters, please contact us via live chat.
To learn about our other policies and terms, please visit the Terms and Conditions and Responsible Gaming pages.